About us

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Passionate about supporting people to thrive

We are an innovative person-centred care and support provider.

We are Bolton’s biggest provider of adult social care with a strong ethos to operate a “do with, not for” approach that engages, empowers and supports people to become more independent.

Member of staff sat at reception smiling to someone off camera

Some key facts about us

We work across communities in Bolton, Salford and Wigan

We support more than 1,000 people from diverse communities.

We also employ more than 600 dedicated and caring colleagues working at more than 50 locations and hundreds of homes.

We work passionately to provide high quality care and support for people with a range of different requirements.

We continue to be rated as good by the regulator CQC for all our services.

Our teams have decades of experience supporting people and see every day as an opportunity to make a difference to people’s lives.

By putting our values of empowerment, innovation, respect and teamwork into our daily lives, we can support people to enjoy life to the full.

Our mission is to support people to live the life they want, their way.

Our vision

Our vision is to thrive and to secure

  • Thriving people
  • Thriving workforce
  • Thriving future

Our THRIVE vision guides our daily decisions and actions and gives us a focus for the work that we do. See our Corporate Plan here.

Three staff members gathered together, smiling at the camera
A large parachute is open in the centre of a room - there are people sat in a big circle around it, trying to move soft balls around as a game

Our timeline

Since Bolton Care was established in 2016, we have come a long way. Look at our timeline below:

  • Established in 2016 by Bolton Council to protect adult social care services for local people
  • 2019 awarded a contract to run Supported Living and Outreach Services in Salford
  • December 2021 awarded a contract to run Supported Living Services in Wigan
  • April 2022 awarded a contract to run Extra Care Services in Wigan
  • April 2022 given a 10-year contract to run adult social care services across Bolton

Our plans for the future

We have ambitious plans for the future. We want to achieve our THRIVE vision by 2024 and our five key outcomes for the company are to:

  • Enrich the lives of the people we support so that people can live life to the full
  • Promote the wellbeing of our communities and the people who work with us
  • Support independence in the communities we work in
  • Ensure community integration so that we to become a local employer of choice and continue to grow and excel as a leading care company across Greater Manchester and beyond
  • Grow and expand

Want to know more?