Helping local people live better lives
Our mission is to deliver high quality, compassionate care and support. We are committed to the highest level of quality in care and support. We expect the best for the people who use our services and we aim to provide care that we would be proud to offer our own families.
Your opinion matters
Give us feedback
Where you have had a good experience in one of our services we would love to hear about it.
If you’d like to get in touch with us to give us feedback, give us a compliment, or even log a formal complaint (see our complaints policy here, and our whistleblowing policy here), you can do so by contacting us directly, telling someone from the council who is working with you, filling in a comment card in one of our services or calling: 01204 33 1111.
Do you need support to feedback?
You may be able to request an advocate to help you leave feedback.
An advocate is an independent person who will act on your behalf and work with you and us to share your experience. You can arrange for an advocate by contacting the Quality Assurance and Improvement Team by email firstname.lastname@example.org or phone 01204 33 1111.